Return Policy

Return & Refund Policy 

**All scarves and tours are final sales and cannot be exchanged or refunded.**

For all other merchandise, email info@wyldjungle.com. Make sure to include your order number and reason for the return. Please allow 2-3 business days for our response. You will receive an email back with a Return Authorization Number (RAN). Please put the RAN on the box. Returns cannot be accepted without a RAN. If your order is not eligible for return we will respond letting you know.

You have 14 days from the day of receipt to contact us with a return request. Any order returned after 14 days will not be refunded. We do not provide return labels. If the return is our fault, we will cover this charge.

WE ARE NOT RESPONSIBLE FOR THE ACCEPTANCE, SAFEKEEPING AND/ OR RETURN OF ANY ITEMS THAT YOU SHIP TO US IN ERROR (I.E., ITEMS THAT WERE NOT PURCHASED ON OUR SITE) ("ERRONEOUS RETURN"). If we nevertheless receive and accept an Erroneous Return, we may require, in our sole discretion, that you pay a reasonable processing and shipping fee in order to cover the costs of shipping the Erroneous Return ("Return Fee") back to you. Once received, we will use commercially reasonable efforts to notify you and hold the Erroneous Return for a reasonable period of time not to exceed 30 days. If we are unable to contact you or we do not receive payment of the Return Fee, if any, during that time, we may destroy the Erroneous Return or donate it to a charity of our choice.